Online Consumer Complaints Form

Fields marked with * are required.
Personal Information
*Postal Code
Phone Number (Home) *Area Code:
Phone Number (Work) Area Code:
E-Mail Address
(Please fill in your e-mail address if you would like an outline of your complaint sent back to you.)
Documents Available? Yes No
Complaint category (please choose one)
Business you are making a complaint against
*Name of business:
Address (if known):
Telephone Number (if known):
Contact persons for the company:
*Please provide a brief factual description of the problem you experienced. To assist in reviewing your complaint, please be sure to include details such as date, location, name of persons you dealt with, witnesses if any and what documents you have available.
Any relevant documents to your incident can be emailed to our offices. If you reside in Northern Alberta (north of Ponoka) please email your documents to CIU. If you reside in Southern Alberta (Ponoka and south) please email your documents to Thank you in advance for your cooperation.