Unlicensed Calgary contractor faces 16 charges (January 27, 2015)
Howard Bursey, owner of Lock-Out Security Inc. in Calgary, has been arrested on warrants issued by Service Alberta's Consumer Investigations Unit.
Exercise good judgment before signing gym spa contract (December 29, 2014)
Getting healthier is a popular New Year's resolution, but consumers should exercise good judgment before signing up for a long-term fitness or health-related membership.
Albertans will have another avenue to become organ and tissue donors, following the recent launch of the online Organ and Tissue Donation Registry.
Liam and Olivia top baby names in record-breaking 2013 (May 13, 2014)
Liam held on as the top baby name for boys, but Olivia edged out Emma for girls in the third straight record year for births in Alberta.
Condominium laws to be strengthened for Albertans (May 7, 2014)
Albertans who own condominiums will soon have enhanced protection thanks to a new bill being introduced to improve condominium communities.
Investigation leads to charges against time share company (February 28, 2014)
A Calgary woman faces more than 60 charges, including theft and fraud, in connection with a motorhome time share scheme.
Salary and severance disclosure sets bar for openness (January 31, 2014)
The Redford government reinforced its commitment to transparency and accountability today by putting its public service compensation disclosure policy into action
Alberta's new salary and severance disclosure will lead country (December 19, 2013)
The Redford government has implemented a new public service compensation disclosure policy to improve accountability and transparency.
Alberta leads in access to high speed internet (December 6, 2013)
The Redford government has achieved its goal of bringing high-speed internet access to more than 98 per cent of Alberta households.
Alberta's online auction helps modernize government (December 4, 2013)
The Redford government is taking another step to modernize government by launching an online auction for surplus government goods.
Alberta protects homeowners through sting operation (December 2, 2013)
Seven contractors face charges under Alberta’s consumer protection law following undercover investigations in Calgary and Edmonton.
Wabasca to benefit from registry expansion (November 15, 2013)
The Redford government has approved a registry agent office for Wabasca to provide better access to motor vehicle, corporate registry, vital statistics and other services to area residents.
Alberta honours Canadian troops with new licence plate (November 9, 2013)
The Redford government is giving Albertans another way to support the brave men and women of the Canadian Forces with the launch of a new licence plate.
The Redford government is standing up for new condo buyers by making it mandatory for developers to be more transparent about condo fees.
Chestermere to benefit from registry expansion
The Redford government has approved a registry agent in Chestermere to provide better access to motor vehicle, corporate registry, vital statistics and other services to area residents.
Home renovator wanted on outstanding warrant (October 18, 2013)
Alberta homeowners are warned that Chris Wright may be operating as a contractor in the province despite facing 22 charges.
Alberta government charges Calgary contractor (October 4, 2013)
The Alberta government has charged contractor Kieron Warren with numerous counts under the Criminal Code and Alberta’s consumer protection law.
Redford government looks to ease condominium disputes (September 30, 2013)
A new, timely and affordable dispute resolution process will help protect Alberta condominium owners.
Consumers in norther Alberta are advised William Fudge may be operating as an unlicensed contractor despite charges against him.
Redford government protects consumers during rebuilding process (July 4, 2013)
The Redford government has fast tracked the implementation of strong penalties of up to $100,000 to help protect consumers from unscrupulous business practices.
Redford government review focuses on transparency (June 13, 2013) The Redford government is reviewing the province’s information access and privacy law as part of its commitment to increase transparency and accountability.
Alberta’s landmark whistleblower protection law takes effect June 1, ushering in greater transparency in the public sector.
Redford government opens door on data (May 28, 2013)
Alberta is increasing government transparency by launching a new Open Data Portal that provides access to more provincial government data than ever before.
Liam and Emma top baby names for 2012 (May 22, 2013)
For the third year in a row, ‘Liam’ is Alberta’s most popular baby boys’ name while ‘Emma’ became the top choice for baby girls.
Redford government clarifies law to help bare land condo owners, amends other Acts (May 10, 2013)
Legislation governing condominiums has been passed to help protect bare land condo owners from large assessments to repair and maintain managed property.
Province's condominium consultation ends this week (April 29, 2013)
Albertans have until May 2 to share their views for the Alberta government’s review of condominium legislation.
Albertans recognized for consumer protection work (April 8, 2013)
The Alberta government is honouring four individuals and five organizations for their efforts to protect consumers and inform them about their rights.
Province extends condominium consultation (March 22, 2013)
The province has extended its condominium consultation end date an additional month, from April 2 to May 2.
Government cautions consumers about prepaid contractor (March 4, 2013)
The Alberta government warns homeowners that a contractor under investigation for alleged violations of Alberta’s consumer protection laws may be working in the Edmonton area.
Albertans' input sought to improve condominium living (February 13, 2013)
Edmonton... Albertans’ views are requested on legislation regarding the development, purchase and operation of condominiums.
More Albertans to get access to high-speed Internet (January 17, 2013)
Hinton... Up to 4,600 additional households in rural central Alberta will now have access to high-speed Internet.
Consumers cautioned to avoid importing or buying water-damaged vehicles from Hurricane Sandy (December 19, 2012)
Edmonton...The Alberta government and the Alberta Motor Vehicle Industry Council (AMVIC) caution Albertans to do research before importing or buying a new or used vehicle from the United States.
Redford government launches online expense disclosure for cabinet and senior officials (December 14, 2012)
Edmonton... The Government of Alberta has launched its new online expense disclosure website.
Government charges job recruiters in Edmonton (November 27, 2012)
Edmonton... The Alberta government has charged two employment agencies in Edmonton for allegedly collecting illegal fees from foreign workers in exchange for employment in Canada.
New Whistleblower legislation protects public sector employees, makes Alberta a leader in Canada (October 30, 2012)
Edmonton... The Alberta government is opening the doors to public disclosure of wrongdoing in the public sector by introducing key legislation that delivers on its promise to do business with greater openness and transparency.
Alberta government salutes champions of consumer rights (October 26, 2012)
Edmonton... The Alberta government is recognizing Albertans who make a difference for consumers through the Alberta Consumer Champion Awards.
Bhullar applauds federal regulation of prepaid credit cards (October 25. 2012)
Edmonton... Service Alberta Minister Manmeet S. Bhullar, who is responsible for consumer protection, supports the federal government’s proposal to strengthen protection for consumers who buy and use prepaid credit cards
New penalties for health, safety and trade violations will improve compliance and protect Albertans (October 23, 2012)
Edmonton... Alberta workers and employers who violate Alberta’s safety rules and fair trading practices are facing new penalties and significantly greater fines.
Bhullar encouraged by CRTC's decision to consult on regulating high wireless roaming charges (October 12, 2012)
Service Alberta Minister pushed for strong national approach to protect consumers
Edmonton... The Alberta government supports the Canadian Radio-television and Telecommunications Commission’s (CRTC) decision to consult Canadians on a national code to protect consumers of wireless services, including cell phones.
Alberta to lead country on expense transparency and reporting (September 5, 2012)
Calgary... Premier Alison Redford’s government has announced a robust expense disclosure policy that broadens the scope of reporting, increases oversight and provides greater detail than any other province in Canada.
Government implements tougher rules to protect job seekers (August 31, 2012)
Edmonton...As part of the Alberta Government's committment to protecting vulnerable Albertans, new rules will be coming into effect Septeber 1 to strengthen protection for all job seekers, including temporary foreign workers, who use employment agencies.
Accountability, Transparency and Transformation Minister leads initiative to bolster transparency of expenditures (August 8, 2012)
Edmonton... The Associate Minister of Accountability, Transparency and Transformation, Don Scott, issued the following statement related to travel and expense claims.
All government services affected by Shaw Court fire now fully restored (July 17, 2012)
Edmonton... Motor vehicle registry and land titles services are now fully restored and available to Albertans following the disruption caused by a fire in Calgary’s Shaw Court Centre.
Most services restored; work progressing on motor vehicles and land titles following Shaw Court fire (July 15, 2012)
Important update on motor vehicle and land registry provisions
Edmonton... Following a major fire at the Shaw Centre in Calgary on Wednesday, all systems and services with the exception of land title and motor vehicle services have been restored.
Additional services restored following Shaw Court fire (July 13, 2012)
Temporary measures help drivers with expired licences
Edmonton... The Alberta government continues to work on restoring services affected by Wednesday’s fire at the Shaw Court Centre.
Province bringing affected services back online after fire (July 13, 2012)
Temporary measures put in place while some systems still down
Edmonton... Some government services affected by the fire at the Shaw Court Centre in Calgary are back online, including court system services and high school transcripts processing.
Shaw Court fire has ongoing impacts on services to Albertans (July 12, 2012)
Province implements disaster recovery plan for data applications
Calgary... Yesterday’s incident at the Shaw Court Centre in Calgary has impacted the availability of some provincial services ranging from registries to requests for high school transcripts.
Bhullar to bring ideas about innovations on open data back to Alberta (July 6, 2012)
Edmonton... Service Alberta Minister Manmeet S. Bhullar travels to Washington, D.C., to attend the 2012 International Open Government Data Conference and meet with open data experts, July 10 to 13.
New West Partnership streamlines business registration across the West (June 27, 2012)
Businesses across Western Canada will find it easier to operate throughout the region under New West Partnership rules that take effect July 1.
Government investigation leads to contractor's conviction (June 15, 2012)
Edmonton... A recent Alberta government investigation under provincial consumer protection laws has resulted in fines totaling $24,000 against a paving company operating in Central Alberta and a court order to pay $12,600 back to consumers.
Provincial and federal governments simplify benefit application process for parens of newborns (May 14, 2012)
Edmonton... A new federal-provincial automated service gives Alberta parents the convenient option of applying for Canada Child Benefits at the same time as they register their newborn by simply filling out one form — the registration of birth.
Consumers advised to be wary of paving contractor (April 17, 2012)
Edmonton... The Alberta government and RCMP advise consumers that a paving contractor under investigation for numerous complaints is operating in the province.
Government improves vulnerable Albertans' utility choices (March 22, 2012)
Edmonton... The Alberta government is helping ensure vulnerable consumers will have more choices in Alberta’s energy market, including competitive electricity and natural gas contracts with fixed rates.
High-speed Internet coming to unserved rural areas (March 19, 2012)
Edmonton... The Alberta government is looking to the land and sky to provide reliable, high-speed Internet access to Albertans in unserviced rural areas.
Compensation fund provides greater protection for automotive consumers (March 13, 2012)
Calgary... Alberta consumers who purchase automotive vehicle sales and repairs now have additional protection.
Government toughens rules to protect job seekers (March 8, 2012)
Calgary... The Alberta government is strengthening laws to better protect workers who use employment agencies to find work.
Government investigations lead to contractor convictions (March 7, 2012)
Edmonton... Recent Alberta government investigations under provincial consumer protection laws have resulted in fines totaling $10,000 against home renovators in Calgary and Edmonton, and orders to pay more than $55,000 back to consumers.
Royal newlywed tour of Alberta inspires baby names in 2011 (March 6, 2012)
Edmonton... The royal visit by Prince William and Kate Middleton, the Duke and Duchess of Cambridge, appears to have left a lasting impression on Alberta families naming babies in 2011, with eight boys named Prince, six girls named Princess, and one boy named Princewill.
Eight Albertans named 2011 consumer protection champions (March 5, 2012)
Edmonton... The Alberta government is acknowledging eight consumer champions for their work protecting consumers from moving and storage fraud, online romance scams and the potential hazards of buying a former marijuana grow-op.
Connecting rural households to high-speed Internet (Janauary 16, 2012)
Edmonton... The Government of Alberta is working with municipalities and industry to provide access to high-speed Internet in unserviced areas of rural Alberta.
Alberta honours veterans with new motorcycle plate (Novermber 10, 2011)
Calgary... Starting next spring, Albertans who served their country in the forces will be able to display veterans’ licence plates on their motorcycles with the expansion of the provincial government’s veterans’ plate program.
Click here to see the new motorcycle plate
AlbertaConsumer Champion Awards submissions welcome (September 2, 2011)
Edmonton... The Alberta government is recognizing individuals, businesses and groups for their outstanding commitment to educating consumers about their rights.
Alberta time share operation faces numerous charges (August 2, 2011)
Edmonton... The Alberta government has charged an Alberta-based time share operation with 192 counts under the Criminal Code and the province’s consumer protection legislation following a three-year investigation.
Consumers cautioned about power saving device (July 26, 2011)
Edmonton... Consumers are warned about a potential scam involving a small device that purportedly reduces electricity costs simply by plugging it into a household socket.
Albertans advised to do homework before signing a campsite lease (July 15, 2011)
Edmonton... With the growing popularity of campsite leases as a vacation option, the Alberta government advises Albertans use due diligence before signing any agreements.
New home builder facing several charges (June 21, 2011)
Edmonton... The Alberta government has laid charges against a new home builder for violations of the province’s consumer protection legislation and the Criminal Code... (more)
Alberta to activate emergency mail plan June 16th (June 15, 2011)
Edmonton... The Government of Alberta will activate its emergency mail plan June 16th to ensure critical mail continues to flow between Albertans and the provincial government during the current postal disruption... (more)
Emergency mail plan ready in event Canada Post service disrupted (May 31, 2011)
Edmonton... As part of its emergency mail plan, the Government of Alberta will use provincial offices to ensure critical mail continues to flow between Albertans and the provincial government in the event of a prolonged service disruption... (more)
Consumers warned about local contractors (May 20, 2011)
Edmonton... The provincial government is warning homeowners about two contractors working in the Edmonton area. Nigel Ryder, operating as Nu Renovations Inc., and landscaper Marcie Horyn may be continuing to solicit business as unlicensed prepaid contractors even as they face charges under Alberta’s consumer protection law... (more)
Payday lender ordered to stop charging extra fees for cash cards (May 18, 2011)
Edmonton... The Alberta government has issued a Director’s Order against Cash Store Financial Services Inc., which operates The Cash Store and Instaloans. The order requires the company to immediately cease unfair lending practices, including charging consumers extra fees to get their payday loan in the form of a prepaid cash card... (more)
Albertans reminded to donate carefully to wildfire disaster relief (May 18, 2011)
Edmonton... Albertans donating to relief efforts in Alberta communities affected by wildfires are reminded to ensure they donate carefully and only to legitimate charitable organizations... (more)
Home inspection regulation protects Alberta homebuyers (May 12, 2011)
Edmonton... The Alberta government will license and set standards for home inspectors under new rules to protect Albertans who rely on an inspection when buying a home... (more)
Condominium buyers advised to examine contracts closely (May 3, 2011)
New practice can leave consumers without rights for refunds
Edmonton... The Alberta government suggests prospective condominium buyers review contracts carefully before signing, in light of new “early planning agreements” in which the developer is under no obligation to refund deposits... (more)
Consumers warned about plumbing company (April 13, 2011)
Edmonton... The Alberta government is warning homeowners and businesses in the Edmonton area that Donald John Connors may be continuing to offer plumbing services, despite facing charges under Alberta’s consumer protection law. Connors was operating as Drain Rescue, but is advertising on Internet classified sites as 24HR Drain Cleaning - 24 Hour Plumbing... (more)
Liam and Emma most popular baby names in 2010 (March 16, 2011)
Ethan drops to number two after nine-year reign
Edmonton... Ethan’s nine-year run as Alberta’s most popular name for baby boys ended in 2010 as Liam took the number one spot. Emma also staged a comeback to the spot she held in 2003, 2004 and 2005, displacing Olivia as the most popular girl’s name... (more)
Albertans reminded to donate carefully (March 14, 2011)
Edmonton... Albertans donating to relief efforts in Japan are reminded to ensure they donate carefully and only to legitimate charitable organizations... (more)
Five Alberta consumer champions recognized for efforts (March 7, 2011)
Edmonton... The Alberta government is recognizing four individuals and one organization as consumer champions for their work protecting car buyers, helping teens manage their money, and educating consumers on their legal rights... (more)
Government helps make starting a business in Olds easier, more efficient (November 19, 2010)
Edmonton... The Town of Olds is the most recent Alberta community to launch BizPaL, an innovative online permit and licence service that saves time and paperwork for businesses... (more)
Didsbury introduces online business permit and licence tool (October 15, 2010)
BizPaL makes starting a business faster and easier
Edmonton... Didsbury is the most recent Alberta community to launch BizPaL, an innovative online permit and licence service that saves time and paperwork for businesses... (more)
ID card opens more doors to everyday services for homeless Albertans (October 7, 2010)
Edmonton... Homeless individuals will now be able to obtain secure Alberta government identification cards to help them access services and programs. Helping homeless people overcome the barriers they face when trying to acquire identification is part of the province’s 10-year plan to end homelessness... (more)
Red Deer introduces online business permit and licence tool (September 24, 2010)
BizPaL makes starting a business faster and easier
Edmonton... Red Deer is the most recent Alberta community to launch BizPaL, an innovative online permit and licence service that saves time and paperwork for businesses... (more)
Alberta Consumer Champion Awards welcomes submissions (September 17, 2010)
Edmonton... The Alberta government is looking for businesses, organizations and individuals to recognize their commitment to consumer protection and education... (more)
Consumers warned about contractor with history of complaints (September 15, 2010)
Edmonton... Calgary-area homeowners are advised that general contractor Samuel Bogale could still be operating even as he faces 66 charges, including criminal fraud and violations of Alberta’s consumer protection legislation... (more)
Consumers warned about Edmonton-area concrete company (August 11, 2010)
Edmonton... The Alberta government is alerting homeowners in the Edmonton area that Lopes Concrete Ltd. is continuing to solicit business in spite of several charges, including operating without a licence and refusing to provide refunds... (more)
Online auto sales company faces charges (July 29, 2010)
Edmonton... The Alberta government has charged Calgary-based internet sales company GreatCarsandTrucks.com for misleading consumers about its services and refund guarantee... (more)
Energy marketers convicted of forging contracts (July 27, 2010)
Edmonton... Three former Alberta Energy Savings salespeople charged with signing homeowners to contracts without their consent have been fined a combined total of $6,800 and sentenced to 12-months probation, which includes community service... (more)
Serving armed forces members now eligible for veterans’ plates (July 26, 2010)
Edmonton... The Alberta government is expanding eligibility requirements for veterans’ licence plates to include currently serving members of the Canadian Armed Forces... (more)
Right click on the below audio files (WAV) from the announcement to download them:
- His Honour, Col. (Ret'd) the Honourable Donald Ethell, Lieutenant Governor
- Premier Ed Stelmach
- Service Alberta Minister Heather Klimchuk
- Mr. Harvey Shevalier, past-president, Royal Canadian Legion Alberta-Northwest Territories Command
Albertans warned lottery scam is a ticket to losing money (July 16, 2010)
Edmonton... Albertans are advised not to reply to e-mails informing them they have won money from a group claiming to be the Alberta Lottery Fund & Prize America/Canadian Lottery Online Lucky Program... (more)
Homeowners advised to beware of repair scams (July 16, 2010)
Edmonton... Southern Alberta homeowners are reminded to be wary when hiring contractors to repair flood and storm damage... (more)
High River introduces online business permit and licence tool (June 30, 2010)
BizPaL makes starting a business faster and easier
Edmonton... High River is the most recent Alberta community to launch BizPaL, an innovative online permit and licence service that saves time and paperwork for businesses... (more)
Beaver County introduces online business permit and licence tool (June 30, 2010)
BizPaL makes starting a business faster and easier
Edmonton... Beaver County is the most recent Alberta community to launch BizPaL, an innovative online permit and licence service that saves time and paperwork for businesses... (more)
Contractor facing numerous charges after targeting seniors (June 22, 2010)
Edmonton... The Alberta government has laid charges against an unlicensed pre-paid contractor for violations of the province’s consumer protection legislation. Kenneth Gliddon faces several charges for allegedly misleading a senior citizen by asking for money up front and completing little or no work... (more)
Alberta strengthens protection for time share holders (June 17, 2010)
Edmonton... Consumers considering a time share in Alberta will have increased protection thanks to new tougher regulations being introduced by the Alberta government that include requiring time share businesses to be licensed and clearly disclose their terms and conditions... (more)
Changes to auction rules improve service to buyers and sellers (June 11, 2010)
Edmonton... Changes to the regulation for public auctions will improve transparency for bidders and allow businesses to speed up payment to Albertans who sell items at auctions. The changes are a result of a public consultation undertaken by the Alberta government last fall... (more)
Job agency charged for collecting illegal fees from workers (June 3, 2010)
Edmonton... An employment agency has been charged by the Alberta government for collecting fees from foreign workers to find them jobs in the province, a practice not allowed under Alberta law... (more)
Wild Rose Vacations charged under consumer protection laws (May 26, 2010)
Edmonton... The Alberta government has charged Wild Rose Vacations travel club for deducting money from consumers’ accounts without their permission, failing to provide refunds as ordered, and misleading consumers... (more)
Company ordered to halt coupon book sales (May 19, 2010)
Edmonton... The Alberta government has ordered AMCOR Calgary Inc., operating as All Charities and Alberta All Charity Cancer Campaign, to stop its door-to-door sales activities until it obtains a provincial licence...(more)
Be careful with unexpected offers to buy your house (May 13, 2010)
Edmonton... Albertans are advised to be wary of unsolicited offers to buy their house following complaints to the Alberta government about suspicious letters sent to homeowners... (more)
Be cautious when selling used jewelry (April 16, 2010)
Edmonton... Albertans thinking of sending their unwanted jewelry to businesses offering cash in exchange for gold or diamonds are advised to be careful and do some research first...(more)
Government cautions Albertans about secret shopper scams (March 26, 2010)
Edmonton ... Albertans are cautioned to be suspicious of unsolicited e-mail and text messages advertising jobs for secret or mystery shoppers for retail and service stores... (more)
Input invited on regulations for employment agencies (March 22, 2010)
Edmonton... Albertans are invited to provide input on existing rules for employment agencies in the province to make sure they fit well with the province’s current and future economy... (more)
Lloydminster introduces online permit and licence tool (March 19, 2010)
BizPaL makes starting a business faster and easier Edmonton... Lloydminster is the most recent community to launch BizPaL, an innovative online business permit and licence service that saves time and paperwork for businesses... (more)
Six Alberta Consumer Champions recognized for efforts (March 8, 2010)
Edmonton... The Alberta government is acknowledging six consumer champions for their work in consumer protection for seniors, increasing renters’ consumer knowledge and providing legal research training for seniors... (more)
Albertans reminded to use caution when shopping online (March 5, 2010)
Edmonton... In conjunction with Fraud Prevention Month, the Alberta government reminds consumers to learn more about their rights when shopping online... (more)
Government investigation of energy sales scam leads to charges (February 24, 2010)
Edmonton... The Alberta government has charged three former Alberta Energy Savings salespeople for impersonating consumers and signing up homeowners to energy contracts without their consent... (more)
Limit on costs of payday loans protects Alberta consumers (February 19, 2009)
Edmonton... Payday loan companies in Alberta will only be able to charge a maximum of $23 for every $100 consumers borrow beginning March 1... (more)
Third year running for record births in Alberta (February 18, 2010)
Edmonton... Alberta’s delivery rooms were kept busy in 2009 as the province marked its third record-breaking year in a row for births... (more)
Government warns about self-improvement online ads (February 5, 2010)
Edmonton... Consumers are cautioned about online ads promising free trials or discounts for self-improvement products in light of an increasing number of complaints to the Alberta government... (more)
Parkland County introduces online permit and licence tool (February 5, 2010)
BizPaL makes starting a business faster and easier
Edmonton... Parkland County is the most recent Alberta community to launch BizPaL, an innovative online business permit and licence service that saves time and paperwork for businesses... (more)
Wood Buffalo introduces online permit and licence tool (January 28, 2010)
BizPaL makes starting a business faster and easier
Wood Buffalo... The Regional Municipality of Wood Buffalo is the most recent Alberta community to launch BizPaL, an innovative online business permit and licence service that saves time and paperwork for businesses... (more)
Government investigation gets foreign workers their money back (January 22, 2010)
Edmonton... Thanks to an Alberta government investigation, an unlicensed employment agency has paid back $15,000 in illegal fees it charged to find jobs for foreign workers. It also faces $4,500 in fines. Under Alberta’s Fair Trading Act, employment agencies must be licensed by the provincial government and cannot charge workers a fee for finding them jobs... (more)
Government warns consumers about contractor facing charges (January 20, 2010)
Edmonton... Calgary-area homeowners are warned that Samuel Bogale is believed to be operating as a general contractor despite 24 charges against him for violations of Alberta’s consumer protection legislation... (more)
Albertans reminded to only donate to legitimate charities (January 14, 2010)
Edmonton... With many people seeking to donate money to help with disaster relief in Haiti, Albertans are reminded to ensure they donate carefully, only to legitimate charitable organizations... (more)
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