Facts and Statistics

Service Alberta delivers a range of public services that touch the daily lives of Albertans and numerous support services for government ministries.

Returned more than $750,000 to Albertans through consumer investigations
Facilitated 18 million registry transactions
Launched a consultation on Alberta’s licence plate
Resolved more than 3,600 disputes between consumers and utility companies and 4,300 landlord-tenant disputes
Responded to more than 220,000 inquiries about consumer issues, registries, utilities and landlord-tenant disputes
Purchased more than $400 million of goods, printed almost 28 million documents and processed and delivered 24.8 million pieces of mail to support government operations

Services to Government

Purchasing and contracting goods and services for ministries and other government clients
Print, mail, courier, payroll, accounts payable and receivable, telecommunications and library services
Managing record keeping across government
Leading standardization of information and technology services across government

Services to Albertans

Enforcing consumer protection laws
Informing Alberta consumers of their rights and responsibilities
Delivering motor vehicles, personal property, vital statistics, corporate registry, land titles and licensing services
Helping resolve consumer concerns with utility bills through the office of the Utilities Consumer Advocate
Assisting public bodies with matters related to the Freedom of Information and Protection of Privacy Act
Providing copies of legislation to Albertans through the Queen’s Printer
Enabling schools, post-secondary institutions, health-care facilities, libraries, municipalities to connect to the Internet via the Alberta SuperNet