Enforcement & investigations

Director’s orders

A director’s order is a tool that requires a person to come into compliance with the legislation.

A director's order can be issued to a supplier if the supplier:

  • has breached the Fair Trading Act or Regulations
  • uses any form, agreement, letter or other document that's misleading or contains a term that misrepresents fair trade regulations
  • publishes an advertisement that's misleading or contains a term that breaks fair trade regulations

A director's order can direct a person to:

  • stop engaging in anything that's described in the order
  • take any measures specified in the order to ensure that fair trade regulations are followed

Note: To download a PDF document, right-click and select 'save as' and save to your computer.

Categories

Director’s orders can be issued for any breach of the Fair Trading Act, Cemeteries Act or their regulations.

Auctions

Cemeteries

Collection Agencies

Debt Repayment Agency

Direct Sellers

Employment Agencies

Gift Cards

Home Inspections

Internet Sales

Payday Loans

Prepaid Contractors

Retail Home Sales

Travel Clubs

Unfair Practices

Auctions

Cemeteries

Collection Agencies

Debt Repayment Agency

Direct Sellers

Employment Agencies

Gift Cards

Home Inspections

Internet Sales

Payday Loans

Prepaid Contractors

Retail Home Sales

Travel Clubs

Unfair Practices

Problems opening PDF forms?

If your web browser does not open the PDF form, download the form then open the saved PDF using Adobe Reader. To do this:

  • Right-click on the form link and select "Save Target As"
  • Save the file to a known location on your system
  • Open the file with Adobe Reader

NOTE: In some cases you may need to click on the "Enable All Features" button in Adobe Reader

Chrome, Firefox and Safari browsers may need to be configured to work with PDFs.

To open the PDF forms, you’ll need to use the current version of Adobe Reader.

Contact this service

1-877-427-4088
(toll free in Alberta)

Northern Alberta
(north of Red Deer)
ciu.north@gov.ab.ca

Southern Alberta
(Red Deer and south)
ciu.south@gov.ab.ca

8:15 am - 4:30 pm (Monday to Friday, closed statutory holidays)

Related services

Fair Trading Act (PDF, 124 pages)

Cemeteries Act