Director's Orders

A Director's Order lays out specific requirements for a company or person to fulfill in order to comply with the Fair Trading Act and its regulations. 

A Director's Order can be issued when:

  • A person is contravening or has contravened the Fair Trading Act or the regulations

  • A regulated person is using any form, agreement, letter or other document that is misleading or contains a term that misrepresents the Act or the regulations

  • A publisher is publishing or has published an advertisement that is misleading or contains a term that contravenes this Act or the regulations
Under section 157 of the Fair Trading Act, the Director's Order can direct a person or publisher to: