Undertakings

Once a person who has breached the Fair Trading Act or the regulations stops engaging in the unfair practice, the person may be required to enter into an "undertaking".

The purpose of an undertaking is to prevent future breaches of the Fair Trading Act or the regulations and may include any of the following specific undertakings:

  • Stop engaging in a practice or to change a practice described in the undertaking

  • Provide compensation to anyone who has suffered a loss

  • Publicize the undertaking or the action being taken

  • Pay the costs of investigating the person’s activities and any costs associated with the undertaking


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848240 Alberta Ltd. (pdf) operating as: The Hearing Associates, Edmonton Hearing Associates, Calgary Hearing Associates, Red Deer Hearing Associates, Winnipeg Hearing Associates, SK Hearing Associates, Saskatoon Hearing Associates, Golden Mile Hearing Associates, Keystone Hearing Associates, Toronto Hearing Associates, Fredericton Hearing Associates, and Curtis Malinowski. - FTA - s. 6 - February 5, 2002
Issue:  Misleading and deceiving consumer

853797 Alberta Ltd. O/A Bernard Haldane Associates (pdf) - FTA - Part 2 - July 16, 2002
Issue:  Unfair practices

968362 Alberta Ltd. – Orca Houseboats &/or Today’s World Travel Inc. (pdf) - FTA – s. 104 – December 12, 2002
Issue:  Contract cancellation rights – failure to refund monies to consumers who exercised their cancellation rights

A B C

AAA Credit & Recovery Services Inc. (pdf) - FTA – Part 11 – May 29, 2003
Issue:  Unlicensed collector

A.B. Success Ltd. O/A TNT Motivation (pdf) - FTA - Part 3 - January 31, 2001
Issue:  Failed to refund money within 15 days of contract cancellation

Action Auger Canada Inc. and Brham Trim (pdf) - FTA – s. 152 – August 12, 2005
Issue:  Operating while unlicensed; carried on business of a prepaid contractor

Alberta Manforce Network Inc. (pdf) - FTA s. 152 - June 6, 2008
Issue:  The supplier will cease taking fees, rewards or other compensation from employers or persons securing employment.

Allied International Credit Corp. (pdf) - FTA Part 11 – Collection Practices – November 6, 2002
Issue:  Unlicensed collectors

ARO Collections Inc. (pdf) - FTA - s.116 - July 4, 2002
Issue:  Unlicensed collectors

Brent McConaghy (pdf) - FTA - s.6 - November 21, 2001
Issue:  Unfair and negative option practices

C.G.C. Collection Group of Canada Inc. and Director of Fair Trading (pdf) - FTA – part 11 – October 7, 2002
Issue:  Not licensed as a collector

Calgary Herald Group Inc. (pdf) - FTA - s.23 - April 3, 2002
Issue:  Negative option practices

Canada Debt Assistance Inc. (pdf) - FTA – s.152 – March 13, 2008
Issue:  Trust accounts

Canadian Bonded Credits Limited (pdf) - FTA . s. 152 – July 8, 2005
Issue:  Unlicensed collector

Canadian Financial Wellness Group (pdf) (John LeBlanc) - FTA – s.152 – March 26, 2008
Issue:  Debt Repayment

Catharine Danielle Bozsa (pdf) - Mohamed Dauda Sankoh o/a AABAC Financial Services and First Equity Group - FTA – s.54 – April 24, 2006
Issue:  Unlawfully charged a fee

Club All Seasons Inc. (pdf) - FTA - Part 2 & 3 - March 13, 2000
Issue:  Failure to comply with the provision of the Fair Trading Act

Collect Com Credit Inc. (pdf) - FTA – part 11 – December 11, 2002
Issue:  Unlicensed collectors

Collectcents Inc. (pdf) - FTA – Part 11 – September 25, 2003
Issue:  Unlicensed collectors - failure to reveal true identity and complete name of collection agency

Collectcorp Inc. (pdf) - FTA . s. 152 – April 6, 2005
Issue:  Supplier failed to comply with the prohibited practices provisions

Collectcorp Inc. (pdf) - FTA - s.116(m) and Part 11 - February 13, 2002
Issue:  Unlicensed collectors

Collectcorp Inc. (pdf) - FTA - part 11 - November 16, 1999
Issue:  Failure to comply with the licensing provisions of the Fair Trading Act and its predecessor legislation

Corporate Recovery Services Limited (pdf) - FTA - part 11 - November 18, 1999
Issue:  Failure to comply with the licensing provisions of the Fair Trading Act and its predecessor legislation

Cybersurf Corp.- 3 web Corp (pdf) - FTA – s. 141 – February 6, 2003 –
Issue:  Unfair practices against consumers

            Settlement Agreement – January 6, 2003 (pdf)

            Amended Settlement Agreement – March 6, 2003 (pdf)

          Faxed copy of amended agreement – July 11, 2003 (pdf)

D E F

D and A Collection Corporation (pdf) - FTA - Part 11 - October 13, 2000
Issue:  Failure to comply with the licensing provisions of the Fair Trading Act and its predecessor legislation

Equifax Canada Inc. (pdf) - FTA Part 5, s. 48(2) – September 17, 2004
Issue:  Inaccuracy of information on reports, duplicate reporting of debts by members, merging of credit/personal files for 2 people, multiple credit/personal files for 1 person,. Apparent lack of records to support reported data and its investigations into disputed data.

EXL Distributors of Alberta Inc. (pdf) - FTA - s.6,7,31 - June 11, 2002
Issue:  Unfair practices against consumers

Federal Credit & Counsulting Corp. (pdf) - FTA - s. 116 - July 23, 2008
Issue:  Employee placed phone calls of such a nature or frequency to constitute harassment.

Financial Debt Recovery Limited (pdf) - FTA - Part 11 - January 4, 2000
Issue:  Failure to comply with the licensing provisions of the Fair Trading Act and its predecessor legislation

Fortress Contacting – Thomas Lounsbury (pdf) - s.162-December 15, 2003
Issue:  Unlicensed Prepaid Contractor

Forum National Investments Ltd. – Intravelnet.com Inc. – Snowbird Vacations International (pdf) - FTA - s. 104 – December 12, 2002
Issue:  Contract cancellation rights – failure to refund monies to consumers who exercised their cancellation rights

G H I

George Stanley Murphy o/a Proside Renovations (pdf) - FTA – May 1, 2006
Issue:  Unlicensed prepaid contractor failed to provide refund

Gregory M Molnar – 6033245 Canada Inc o/a Bernard Haldane Associates (pdf) - FTA – s.7 – Nov. 10, 2005
Issue:  Committed deceptive acts and practices

Healthtek Enterprises – Kelly and Darryn Murphy (pdf) - FTA – Part 2 & 3 – April 2, 2003
Issue:  Misled consumer – failure to refund all money paid

Icoworks Services Ltd. – Bill Wigley (pdf) - FTA - s.10(2) – October 15, 2004
Issue:  No longer licensed as auctioneer.

J K L

Jarad Gibson Kendrick (pdf) - FTA – s.116(1) and 127(c) – July 20, 2004
Issue:  Harassment of consumers.

Jayson Gazloff (pdf) - FTA - s.6 - January 11, 2002
Issue:  Misleading and deceiving consumer

Jason C. Whitty (pdf) - CBV Collection Services Ltd. – FTA – s.12 – January 22, 2007
Issue:  Collector solicitation

Lindstrand Auctions Ltd. (pdf) - FTA – s. 121 -  May 20, 2005
Supplier not licensed to engage in sales by public auction

M N O

Marcel Patenaude (pdf) operating as Alpine Home Improvements and Eavestroughing and McLeod’s Contracting – FTA – part 2 – October 28, 2002
Issue:  Misrepresentations to consumers

Marvin Horwitz (pdf) - 6033245 Canada Inc o/a Bernard Haldane Associates – FTA – November 29, 2005
Issue:  Misrepresentations to consumers

Metropolitan Credit Adjusters Ltd. (pdf) - FTA – Part 11 – Collection Practices - November 12, 2002
Issue: Failure to reveal true identity and complete name of collection agency

Michael Blackmore (pdf) - FTA - s.6 and Part 2 - November 21, 2001
Issue:  Unfair and negative option practices

Michael Oliver Sanderson (pdf) - FTA - Part 2 - July 16, 2002
Issue:  Misleading consumers

MJR Collection Services Ltd. (pdf) - FTA – s.116(1)(l) –June 23, 2004
Issue: Unlicensed collectors.

Mohamed Dauda Sankoh (pdf) - FTA – s.54 – June 8, 2006
Issue:  Collecting a fee for obtaining credit

Mohammed Siddique (pdf) o/a Joint Water Proofing and Roofing – FTA – July 19, 2007
Issue:  Unlicensed prepaid contractor

Nationwide Warehouse and Storage (pdf) - FTA - s.141 - January 2, 2002
Issue:  Unfair trade practices

NCO Financial Services, Inc. (pdf) - FTA - s.11,s.116 - April 9, 2002
Issue:  Prohibited practices

Nor-Don Collection Network Inc. (NCN) (pdf) - FTA – s.111(2),(3), and (4) – March 24, 2003
Issue:  Unlicensed collectors

Overhead Door Co. of Grande Prairie (1979) Ltd. (pdf) - FTA – Part 2 – April 14, 2003
Issue:  Misrepresentation of product

P Q R

Ralph Edmund Richards (pdf) o/a Odyssey Landscapes - FTA – Aug. 8, 2007
Issue:  Prepaid contracting

Randall Edward Keehn (pdf) o/a The Renovation Store Ltd., Randy Keehn’s Roofing, and City Wide Lawn & Snow Ltd. – FTA – March 14, 2007
Issue:  Prepaid contracting

Reader’s Digest Association (Canada) Ltd. (pdf) - FTA - s.23 - January 9, 2002
Issue:  Negative option practices

Roger Riopel o/a RR Interior & Exterior Finishing (pdf) - FTA – July 7, 2006
Issue – Unlicensed prepaid contractor misrepresented consumers

Rosalie Marie Maronese (pdf) - FTA – s.141 – October 18, 2005
Issue:  Misrepresented refund

Royal Crown Resorts Ltd. (pdf) o/a Royal Club International; Chateau World Vacations Inc.; Andre Muran; Gerard D’Souza; Earl Fernendes – FTA – April 11, 2007
Issue:  Time share contracts

Ryan White (pdf) - FTA - s.6 - October 19, 2001
Issue:  Unfair practices against consumer

S T

Samuel Bogale (pdf) o/a Universal Property Solutions Inc. d/b/a/ Universal Interiors; Crowchild Upholstery, Drapery & Flooring – FTA – March 9, 2007
Issue:  Prepaid contracting

Sanderson, Michael Oliver and Director of Fair Trading (pdf) - FTA -  s. 152 - July 16, 2002
Issue:  Consumers were misled

Sun Dial Greenhouses Ltd. o/a Four Seasons Sunrooms (pdf) - FTA - February 20, 2004
Issue:  Supplier not licensed to conduct a prepaid contracting business in Alberta

Tamilla M. Davies and 807076 Alberta Ltd. (pdf) - FTA - s. 6 - April 9, 2001
Issue:  Unlicensed prepaid contractor

TCH International Inc. (pdf) - FTA - s.116 - July 18, 2002
Issue:  Unlicensed collectors

Takhar Collection Services Ltd. (pdf) - FTA – September 6, 2006
Issue:  Unlicensed collector

Thomas Glendinning O/A Habitat Building & Development Corporation (pdf) - FTA – s. 141 - May 9, 2005
Issue:  Supplier not licensed as a prepaid contractor

Top Shelf Distribution Inc. and Christopher S. Humphries (pdf) - FTA – s.6 – August 6, 2004
Issue: Deceived or misled consumers.

Two-Way Voice Security Inc. (pdf) - FTA - s. 6 - September 10, 2001
Issue:  Unfair practices against consumers

U V W

Ultimate “The Exterior Renovators”; Daniel and Terry Ritchie (pdf) - FTA – s. 104(1) - May 4, 2005
Issue:  Suppliers not licensed to conduct a prepaid contracting business

W.D. With & Associates Ltd. (pdf) - FTA - s.116 - February 19, 2002
Issue:  Unfair practices against consumers

Wiggins Adjustments Limited (pdf) - FTA – Part 11 – February 7, 2007
Issue:  Unlicensed collectors contacting Albertans

Water Canada Products Inc. (pdf) - FTA – s. 6 – May 14, 2004
Issue:  Unfair practices against consumers

White, Richard A. (pdf) - FTA – s.116 – November 24, 2004
Issue:  Harassment

X Y Z

Xentel DM Incorporated (pdf) - FTA – s.6 – December 28, 2006
Issue:  Marketing a charity event